Phone: Email: Lanier Worldwide, Inc. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $17.1 billion global manufacturer of office automation equipment and electronics. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that increase efficiency, reduce cost, and improve document workflow. No other document management company can match Lanier’s customer support. Best customer care for best business results Service and support play a vital role in the success of any enterprise document management solution.